1. Introduction
AfricaBizExperts is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws in South Africa. This Privacy Policy explains how we collect, process, and store your information when you use our website or engage with our services.
By using AfricaBizExperts’ website or services, you acknowledge and agree to the collection and use of your data as outlined in this policy.
2. Information We Collect
AfricaBizExperts may collect the following types of personal information:
Contact Information – Including your name, email address, phone number, and business details when you fill out a contact form or communicate with us.
Usage Data – Information about how you interact with our website, including IP address, browser type, device information, and browsing activity.
Financial Information – If applicable, details related to payment transactions for our services.
Communications Data – Any correspondence between you and AfricaBizExperts, including emails and customer service inquiries.
3. How We Use Your Information
We use the collected data for the following purposes:
Providing Services – To deliver business consulting, financial planning, and related professional services.
Communication – To respond to inquiries, send updates, and provide relevant business information.
Marketing and Promotions – To send updates and relevant business insights if you have explicitly opted in, with the option to unsubscribe at any time.
Website Optimization – To analyze usage patterns and improve the functionality of our website.
Legal Compliance – To comply with applicable laws and regulations or to protect our rights and users.
4. Legal Basis for Processing
AfricaBizExperts processes personal data under the following legal bases:
Consent – When you provide explicit consent for us to process your information.
Contractual Obligation – When processing is necessary to fulfill a contract with you.
Legal Obligation – When processing is required to comply with legal requirements.
Legitimate Interest – When processing supports legitimate business purposes, such as improving our services.
5. Data Protection and Security
We implement appropriate security measures to protect personal data from unauthorized access, loss, misuse, or alteration. Our security measures include:
Encryption of sensitive data.
Access control and restricted employee access.
Regular monitoring and security updates.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Under applicable data protection laws, you have the right to:
Access – Request a copy of the personal data we hold about you.
Correction – Request corrections to inaccurate or incomplete data.
Deletion – Request the deletion of your data where applicable.
Objection – Object to the processing of your data for marketing purposes.
Data Portability – Request a structured, commonly used format of your data.
Lodge a Complaint – If you believe that your personal data has been misused, you have the right to lodge a complaint with the Information Regulator of South Africa.
8. Sharing of Information
We do not sell, trade, or rent personal data to third parties. However, we may share information with:
Service Providers – Such as IT support, cloud storage services, and payment processors who assist in our operations.
Legal Authorities – If required by law or to protect our legal interests.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site performance. For more information, please refer to our Cookie Policy.
10. Changes to the Privacy Policy
AfricaBizExperts reserves the right to update this Privacy Policy as necessary to reflect changes in laws, business operations, or technology. Updates will be posted on this page with the effective date.
11. Contact Information
For any questions about this Privacy Policy or your data, please reach out to us:
Address: Taunton Rd, Wynberg, Cape Town, 7800, South Africa
Phone: +27 21 797 1307
Email: [email protected]